1. Acquisition of Personal Information

Our hotel will acquire the following personal information by lawful and fair means.

• Name, address, phone number, email address
• Date of birth, gender, nationality, passport number (when required by law)
• Accommodation history, service usage status
• Payment information (credit card numbers, etc.)

2. Purpose of Use of Personal Information

We will use the personal information entrusted to us within the scope of the following purposes.

• Confirmation of accommodation reservations and provision of services
• Responding to inquiries and requests from customers
• Notification of important information from our hotel (maintenance, terms of use changes, etc.)
• Providing information such as accommodation plans and campaigns (only if agreed)
• Improvement of services and marketing analysis

3. Provision of Personal Information to Third Parties

Except as provided by law, our hotel will not provide personal information to third parties without obtaining the prior consent of the customer. However, we may disclose information to subcontractors, such as payment companies and system management companies, to the extent necessary to provide this service.

4. Security Management of Personal Information

In order to prevent the loss, destruction, falsification, and leakage of personal information, our hotel takes appropriate information security measures such as unauthorized access countermeasures and virus countermeasures. In addition, we will provide appropriate education and supervision to employees handling personal data.

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6. Disclosure, Correction, and Suspension of Use of Personal Information

If there is a request from the customer to disclose, correct, suspend, or delete personal information, we will respond promptly after confirming the identity of the person.

7. Contact Information

For inquiries regarding this policy, please contact: